Last updated: June 17, 2026
Processing & Handling
In-stock items ordered by 2:00 PM CT on a business day typically ship the same business day; otherwise the next business day. Out-of-stock and made-to-order items show an estimated lead time on the product page.
Parcel Shipments
Smaller transformers ship ground parcel service. Rates are calculated at checkout based on destination and shipment weight. Tracking is emailed when the label is created.
Freight (LTL) Shipments
Heavier units and multi-unit orders ship palletized LTL freight, with rates calculated at checkout by destination region. Freight deliveries are curbside unless otherwise arranged — liftgate, residential, limited-access, or inside delivery may require additional fees; contact us before ordering if you need special services. A working phone number is required for freight orders so the carrier can schedule delivery.
At Delivery — Important
Count pieces and inspect for damage before signing the delivery receipt. If anything is damaged or missing, note it on the receipt and photograph it. Signing free and clear limits our ability to recover from the carrier and may limit remedies available to you. Report concealed damage within 5 business days.
Shipping Destinations
We ship to the contiguous United States through checkout. For Alaska, Hawaii, U.S. territories, oversize units, or expedited/flatbed needs, request a freight quote — most quotes go out the same business day.